JURNAL REKAYASA SISTEM INDUSTRI https://ejournal.upbatam.ac.id/index.php/rsi <div style="text-align: justify;"> <p><span style="font-family: 'comic sans ms';"><strong>Jurnal Rekayasa Sistem Industri</strong> merupakan sarana publikasi bagi para akademisi dan praktisi yang membidangi keilmuan bidang Teknik Industri, Mesin dan Manufaktur. Jurnal ini tidak menutup peluang bagi praktisi maupun akademisi yang membidangi bidang lain khususnya dibidang teknik <em>(engineering)</em> untuk dapat berpartisipasi mempublikasikan hasil karyanya demi kemajuan ilmu pengetahuan dan teknologi. Jurnal Rekayasa Sistem Industri (JRSI) terbit sebanyak dua kali dalam satu tahun (Mei dan November) dan telah terdaftar di Lembaga Ilmu Pengatahuan Indonesia melalui ISSN:&nbsp;<a href="http://u.lipi.go.id/1525063002"> 2621-1262</a> (versi online) <a href="http://u.lipi.go.id/1446036285">2477-2089 </a>(cetak/print).</span></p> </div> en-US citra.indah@puterabatam.ac.id (Citra Indah Asmarawati, S.T., M.T.) jrsi@puterabatam.ac.id (Elsya Tarigan P.L.T, S.T., M.T.) Thu, 30 Nov 2023 13:43:28 +0000 OJS 3.2.1.4 http://blogs.law.harvard.edu/tech/rss 60 PERANCANGAN SISTEM INFORMASI LABORATORIUM TEKNIK INDUSTRI UNIVERSITAS NEGERI GORONTALO https://ejournal.upbatam.ac.id/index.php/rsi/article/view/7259 <p>A website is a collection of pages in a domain that contains various information so that it can be read and viewed by internet users through a search engine. This research aims to produce an information system that is used as a management tool for the management of the UNG Industrial Engineering Laboratory. The research method used is the prototype method. This research produces a web-based UNG Industrial Engineering Laboratory information system that makes data storage and laboratory archiving easier and makes it easier for the academic community and the public to obtain information and service needs from the UNG Industrial Engineering Laboratory.</p> Trifandi Lasalewo, Dhimiral Alfasih Budjang, Muh. Yasser Arafat Copyright (c) 2023 http://creativecommons.org/licenses/by-nc-sa/4.0 https://ejournal.upbatam.ac.id/index.php/rsi/article/view/7259 Thu, 30 Nov 2023 00:00:00 +0000 MENURUNKAN CACAT SHRINK PLASTIK PADA PRODUK BOTOL BEDAK MENGGUNAKAN METODE SIX SIGMA https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_aisah <p>PT XYZ is an industrial sector that produces cosmetic or body care products. By always trying to convince consumers with good product quality. With this, the company always strives to optimize and manage its products and human resources. The problems that occur in this company are caused by poor quality of shrinkage so the company tries to reduce defects resulting from this process. Quality control is a step in controlling a problem with a product so that it can produce good quality in accordance with customer expectations. Six Sigma is a method for controlling a problem in a structured manner. DMAIC (Define, Measure, Analyze, Improve, Control) is a measure in carrying out the Six Sigma process. The results of the research prove that when applied this method can reduce the impact of defects in the product process and is useful for the company to increase profits and as an experience so that if the problem occurs again the company can know how to overcome it.</p> Aisah Noviyanti, Khamaludin, M.Yus Firdaus Copyright (c) 2023 http://creativecommons.org/licenses/by-nc-sa/4.0 https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_aisah Thu, 30 Nov 2023 00:00:00 +0000 PERBANDINGAN KEAKURATAN PERAMALAN PRODUKSI OBAT DENGAN METODE WINTER DAN METODE DEKOMPOSISI https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_alfiatus <p>Forecasting is a way of predicting an event in the future based on past information. This research is a quantitative descriptive study with a statistical approach which aims to compare the results of forecasting the amount of OME drug production using the winter method and the decomposition method so that the best method is obtained. Differences in methods certainly provide differences in the accuracy of forecasting results. To see the differences between the two methods, this is done by looking at the comparison of the accuracy of the forecasting results. The research results show that forecasting demand for production quantities in 2022 uses Minitab.17 software with several different alpha, gamma and delta values so that the analysis results from each method can be seen. In the winter method, the smallest forecasting error value for each product is obtained from an alpha (level) value of 0.4, gamma (trend) 0.2 and Delta (seasonal) 0.2 with the accumulated value of OME medicinal products to obtain the MAPE value. amounted to 2.4649, MAD 3.4330 , MSD 17.6957. Meanwhile, for the decomposition method, the smallest forcasting error analysis results were obtained for OME medicinal products with MAPE values of 4.3437, MAD 5.2463, MSD 40.7027. From the results of forecasting error analysis using the OME Minitab.17 product software, it can be concluded that the method chosen to forecast demand for production quantities in 2023 is the winter method because the forecasting error value is smaller compared to the decomposition method.</p> Alfiatus Sya’adah, Said Salim Dahda, Elly Ismiyah Copyright (c) 2023 http://creativecommons.org/licenses/by-nc-sa/4.0 https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_alfiatus Thu, 30 Nov 2023 00:00:00 +0000 PERBAIKAN KUALITAS PELAYANAN PENGGUNA BPJS MENGGUNAKAN METODE FUZZY- SERVQUAL https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_erniyani <p>A hospital is a health service provider that experiences an increase in the number of patients every year. Every patient expects good quality service. This, if there is a discrepancy between satisfaction and expectations, will result in the hospital's reputation by reducing the number of patients seeking treatment at that place. Therefore, this research aims to evaluate the quality of service for BPJS users referring to five dimensions, namely tangible, reliability, responsiveness, assurance, empathy. The servqual method is used to determine service quality by measuring the level of gap between satisfaction and what is expected based on the results of the questionnaire. The aim of combining the fuzzy servqual method is to produce accurate values. The results of the research show that there are six attributes that have negative values, namely the ability of hospital staff to provide timely services (C4), doctors having experience treating patients (D1), hospital staff and doctors dressing cleanly, neatly and wearing PPE (A3), comfortable waiting room facilities (A4), availability of all types of services (C3), and providing security guarantees while the patient is being treated (D2). However, the most significant attribute is C4 with a value of -1.00. This shows that there is a need to improve the quality of these six attributes so that they can increase the level of patient satisfaction at Hospital X</p> Erniyani, Nita Aulia Hasdir Copyright (c) 2023 http://creativecommons.org/licenses/by-nc-sa/4.0 https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_erniyani Thu, 30 Nov 2023 00:00:00 +0000 ANALISIS PERBANDINGAN METODE EOQ DAN METODE POQ DALAM PENGENDALIAN PERSEDIAAN BAHAN BAKU PADA PD. SINAR RAHAYU https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_yansa <p>There are various efforts that companies can make to maintain company sustainability, one way that companies can do this is by optimizing the procurement of raw materials. By purchasing optimal raw materials, the company will of course obtain maximum profits and be able to maintain the company's continuity so that the company's survival can be guaranteed. The aim of this research is to determine the application of the EOQ and POQ methods in controlling raw materials for skin crackers, determining safety stock and inventory costs. In this research, the data analysis technique used is descriptive statistical analysis by collecting data, analyzing data, and describing the data obtained for comparison between the method of controlling the supply of skin crackers in Sinar Rahayu with the Economic Order Quantity (EOQ) inventory method. control method, and Economic Order Quantity (EOQ) method. Period Order Quantity (POQ) inventory control .EOQ 296kg orders 23 times a year, buffalo hide 226 kg 18 times a year. Sefetystock cowhide 54kg, buffalo 31kg. Total EOQ costs Rp. Rp. 3,254,504, buffalo leather Rp. 2,486,324. POQ cowhide 285 kg with a frequency of 24 times, buffalo skin 166 kg with a frequency 28 times a year. Safety stock POQ is the same as POQ. The total price of POQ cowhide is IDR 3,410,149.80 and the total price of buffalo leather is IDR 3,949,193. The lowest inventory costs are obtained using the EOQ method. The EOQ method can be an option for controlling leather raw material supplies in PD. Ray of Rahayu.</p> Yansa Nur Sany, Hady Sofyan, Akhsani Nur Amalia Copyright (c) 2023 http://creativecommons.org/licenses/by-nc-sa/4.0 https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_yansa Thu, 30 Nov 2023 00:00:00 +0000 PENENTUAN WAKTU STANDAR PADA JASA LAUNDRY DRY AND CLEANING DI PT XYZ https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_sari <p>Technological advances make it easier for every human being to carry out daily activities, one example of which is washing. PT XYZ is a company engaged in dry and cleaning laundry services which offers washing and ironing services for hotels. Punctuality of service is one of the keys to success at PT XYZ. The variation in the number of orders means that PT XYZ must set a standard time or standard time, so that timely service can be maintained. Measuring working time is an estimate of the time that will be used in a job. Work measurements are carried out directly using the stopwatch time study method to obtain standard time. Based on research, it was found that the standard time for the washing process until the distribution of laundry results to each hotel was 29 hours 17 seconds</p> Tri Novita Sari, Nur Arifiya, Anita Nurfida, Reza Hermawan Copyright (c) 2023 http://creativecommons.org/licenses/by-nc-sa/4.0 https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_sari Thu, 30 Nov 2023 00:00:00 +0000 ANALISIS MANAJEMEN PERGUDANGAN PADA GUDANG VMI (VENDOR MANAGED INVENTORY) DAN NON-VMI INDUSTRI ELEKTRONIK https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_raihan <p>The rapid development of industry in the modern era has resulted in increasingly fierce competition between manufacturing and service companies, encouraging companies to compete to provide superiority to consumers. A warehouse is one part that has a vital role in ensuring the smooth running of production activities. The purpose of the warehouse in this research object is as a place to receive raw materials, WIP (Work In Process) and finished goods from manufacturers, maintain stock accuracy based on planning, maintain good quality and control stock properly for export. The object observed is warehousing management in Vendor Managed Inventory (VMI) and Non-VMI warehouses. The problem that occurs is that the material is not placed in its place due to the addition of several new models. The results of the observations were analyzed using a tree diagram. Analysis of the root causes of the problem using a tree diagram obtained four main factors causing the problem, namely humans, SOPs, materials and the environment. The root causes of the four factors are the lack of communication and information between staff, the staff having multiple jobs, so the focus is divided, the flow of goods in and out does not follow the FIFO rules, the absence of temporary storage areas, not an optimal use of the warehouse and the addition of new models, causing the need for there is an improvement in the layout of the Non-VMI warehouse.</p> Raihan Dara Lufika, Nur Izzaty, Suhendrianto, Riski Arifin, Siti Hamidah Copyright (c) 2023 http://creativecommons.org/licenses/by-nc-sa/4.0 https://ejournal.upbatam.ac.id/index.php/rsi/article/view/v9no1_raihan Thu, 30 Nov 2023 00:00:00 +0000