MAKPUL, Z. B. M. ANALISA PENERAPAN PELAYANAN OPERASIONAL IT PADA INDUSTRI ELEKTRONIKA DENGAN KONSEP ITIL V3. Computer Based Information System Journal, [S. l.], v. 9, n. 2, p. 10–15, 2021. DOI: 10.33884/cbis.v9i2.3983. Disponível em: https://ejournal.upbatam.ac.id/index.php/cbis/article/view/3983. Acesso em: 4 dec. 2024.