Handoko, P. and Aji Prasetyo, B. 2025. ANALISIS PENINGKATAN KUALITAS PELAYANAN DAN PENANGANAN KELUHAN NASABAH PT BANK MANDIRI KCP BATM FANINDO. Computer and Science Industrial Engineering (COMASIE). 13, 4 (Nov. 2025), 91–98. DOI:https://doi.org/10.33884/comasiejournal.v13i4.10549.