SITANGGANG, D.; PANGARIBUAN, H. . ANALISIS SENTIMEN KEPUASAN PELANGGAN TRANSPORTASI ONLINE PADA GRAB MENGGUNAKAN SUPPORT VERCTOR MACHINE. Computer and Science Industrial Engineering (COMASIE), [S. l.], v. 13, n. 2, p. 109–118, 2025. DOI: 10.33884/comasiejournal.v13i2.10452. Disponível em: https://ejournal.upbatam.ac.id/index.php/comasiejournal/article/view/10452. Acesso em: 18 nov. 2025.