HANDOKO, P.; AJI PRASETYO, B. ANALISIS PENINGKATAN KUALITAS PELAYANAN DAN PENANGANAN KELUHAN NASABAH PT BANK MANDIRI KCP BATM FANINDO. Computer and Science Industrial Engineering (COMASIE), [S. l.], v. 13, n. 4, p. 91–98, 2025. DOI: 10.33884/comasiejournal.v13i4.10549. Disponível em: https://ejournal.upbatam.ac.id/index.php/comasiejournal/article/view/10549. Acesso em: 15 nov. 2025.