SAPRISUL; SIRAIT, G. PERANCANGAN PENGUKURAN KENYAMAN KEPUASAN PELANGGAN DALAM BERBELANJA DI GUARDIAN BATAM. Computer Science and Industrial Engineering, [S. l.], v. 7, n. 3, p. 59–66, 2022. Disponível em: https://ejournal.upbatam.ac.id/index.php/comasiejournal/article/view/5955. Acesso em: 3 jul. 2024.