PANJAITAN, A. erista; SUMANTIKA, A. ANALISIS PENINGKATANDAN PENGEMBANGAN MUTU PELAYANAN DENGAN QUALITY FUNCTION DEPLOYMENT PADA PT PKP BATAM. Computer and Science Industrial Engineering (COMASIE), [S. l.], v. 8, n. 3, p. 19–30, 2023. Disponível em: https://ejournal.upbatam.ac.id/index.php/comasiejournal/article/view/6900. Acesso em: 22 dec. 2024.