“ANALISIS KUALITAS SISTEM INFORMASI HOTEL OYO DI KOTA BATAM MENGGUNAKAN METODE WEBQUAL 4.0” (2022) Computer and Science Industrial Engineering (COMASIE), 6(2), pp. 62–70. Available at: https://ejournal.upbatam.ac.id/index.php/comasiejournal/article/view/5075 (Accessed: 6 October 2026).