SHOSA, A.; PUSPARINI, N. N. .; KHARISMA, N.; SAMUEL, S. ANALISIS TINGKAT KEPUASAN PELANGGAN TERHADAP PELAYANAN CONTACT CENTER PLN 123 MENGGUNAKAN METODE PIECES. JURNAL ILMIAH INFORMATIKA, [S. l.], v. 13, n. 02, p. 98–103, 2025. DOI: 10.33884/jif.v13i02.10125. Disponível em: https://ejournal.upbatam.ac.id/index.php/jif/article/view/10125. Acesso em: 13 sep. 2025.