POLA AKTIVITAS KOMUNIKASI INDIVIDU PERUSAHAAN PT KARYA TEKHNIK UTAMA PADA MASA PANDEMI COVID-19
Keywords:
Komunikasi Organisasi, Pola Komunikasi, Covid-19Abstract
The Covid-19 pandemic greatly affects all aspects of human life, especially the running of
an organization, one of which is PT. Karya Tekhnik Utama. Communication is the key to
how PT. Karya Tekhnik Utama can survive and coexist with Covid-19. Communication that
is carried out within an organization is called organizational communication, where in
organizational communication there is a communication pattern. The purpose of this study
was to see how the communication patterns that occurred during the Covid-19 pandemic
at PT. Karya Tekhnik Utama uses Goldhaber Organizational Communication Theory. In
Goldhaber Organizational Communication Theory, there are seven key stages of
communication that need to be considered in organizational communication. The seven
keys are process, message, network, relationship, interdependence, environment and
uncertainty. This study used descriptive qualitative methods and data collection in this
study was conducted by interview and observation. The results showed that the
communication patterns that occurred during the Covid-19 pandemic at PT Karya Tekhnik
Utama were formal and informal communication, direct and indirect communication, and
the communication network pattern formed was the free channel or star communication
network pattern.
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