Analisis Penerapan E-Government Guna Meningkatkan Kualitas Pelayanan Publik
Kata Kunci:
Implementation, e-Gov, Quality of public servicesAbstrak
The development of communication technology and information currently has a big impact, especially on government agencies. Government with its various forms of institutions is a dynamic forum. Where activities are always developing, they also affect the global environment. Therefore, along with the development of the country, Indonesia is implementing e-Government when facing various challenges and demands to achieve progress and good governance. The application of e-Government is utilizing technology, information, communication to carry out government activities so that they are effective and efficient in public services. This makes it easy to reach and also expands access to information. This article was written using the literature study method. Which the author searches for and obtains from books, articles, journals and the internet.
Referensi
Choiriyah, I. U. (2020). PENERAPAN E-GOVERNMENT MELALUI M-BONK DI KABUPATEN SIDOARJO. PUBLISIA: Jurnal Ilmu Administrasi Publik, 5(2), 126–135. https://doi.org/http://jurnal.unmer.ac.id/index.php/jkpp
Dewi, C. R., & Suparno. (2022). MEWUJUDKAN GOOD GOVERNANCE MELALUI PELAYANAN PUBLIK. Jurnal Media Administrasi, 7(1), 78–90.
Hendriyaldi, Erida, & Yanti, O. (2022). Transformasi pelayanan publik digital di masa pandemi covid-19 untuk mewujudkan e-government di Lingkungan Pemerintah Daerah Kota Jambi. Jurnal Paradigma Ekonomika, 17(3), 669–682.
Mukarom, Zaenal, and Muhibudin Wijaya Laksana. 2022. MANAJEMEN PELAYANAN PUBLIK. edited by B. A. Saebani. Bandung: CV PUSTAKA SETIA.
Pradilla, L. T., & Priyadi, M. P. (2022). IMPLEMENTASI E-GOVERNMENT PADA PELAYANAN E-SAMSAT DALAM MENCIPTAKAN GOOD GOVERNANCE PADA KANTOR SAMSAT SURABAYA TIMUR. Jurnal Ilmu Dan Riset Akuntansi, 11(4), 1–16.
Rahmaini, P. (2021). Penerapan Prinsip E-Government sebagai Wujud Inovasi Pelayanan Publik di Era Modern Tahun 2021. KomunikasiMu Journal of Social Science and Humanities Studies, 1(1), 46–51.
Rorong, S. G., Sambiran, S., & Sumampow, I. (2022). Kualitas Pelayanan Publik di Bandara Internasional Sam Ratulangi Manado. Jurnal Governance, 2(1), 1–8.
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