Media Baru Dan Komunikasi Organisasi (Studi Kasus Pemanfaatan E-Mail, Yahoo! Messenger, Lync, dan Portal Internal dalam Komunikasi Internal PT Datacomm Diangraha)

Annisa Risecha Junep

Abstract

PT. Datacomm Diangraha is the company's leading network technology service provider in Indonesia that
provides solutions and services that are reliable and innovative network nationwide. The purpose of this
study was to determine and describe the utilization of e-mail, Yahoo! Messenger, Lync and Internal Portal
by ICT in the process of internal communication in PT. Datacomm Diangraha in 2012-2014.Subjects in this
study were 3 persons, Mr. Cahyo, HR Manager and Manager ICT PT.Datacomm Diangraha. Data analysis
techniques in this research is the data to be obtained from interviews and also from documents of HRD and
also ICT PT. Datacomm Diangraha, After conducting interviews and document study of HR and ICT PT. The
research will be conducted by researchers, presentation of data will be done with stories and pictures for
further clarify the results obtained. Results of the analysis showed that the presence of new media is to
facilitate the process of communication and exchange of information on the company, Improving efficiency
in communication and information, Datacomm be the center of the utilization of new media, as other
companies began to follow using share point, as well as new media easily accessible and allowing to quickly
obtain feedback